Thinking Skills & Innovation for the 21st Century: Creative thinking, Critical thinking, Scenario planning, Creating an innovative workplace
Employee Engagement, Leadership & Organizational Development (OD): Appreciative Inquiry, Project management, Strategic planning, Engaging employees, Supervisory skills
Cultural Competence: Introduction to Cultural Competence, Introduction to the CLAS standards in healthcare: Culturally and Linguistically Appropriate Services (U.S. Dept of Health)
Diversity Awareness: Religious, Racial/ethnic, Gender, Generational, Physical disability/ability, GLBT, Harrassment
Soft Skills & Customer Service: Interpersonal skills, Civility, Emotional Intelligence, Empathy, The Gift of Listening, Assisting upset customers, Stress management
Written & Verbal Communications: Business writing and grammar, Basic technical writing, Presentations as performance art, Improvisation
Communications Skills: Empathy, Listening, Improvisation, Business writing & grammar, Basic technical writing, Presentations as performance art
Professional Development: Career development, Job-seeking tools
Fun & Games: Murder Mystery team-building events, Scavenger hunts (customized)
- Adapting to Change & overcoming Fear
- Ambiguity and embracing the Unknown
- Apple and/or Steve Jobs
- Business Reports: 2010 IBM CEO & 2010 BCG
- Changing Cultures to become Innovative
- Collaboration vs. Silos
- Continuous Improvement or Process Improvement
- Creative Arts & Innovation
- Creative Genius among Staff
- Creative Problem Solving
- Creative Thinking Practices & Exercises
- Creativity/Innovation
- Critical Thinking
- Curiosity & Asking Questions
- Divergent vs. Convergent thinking
- Employee Engagement
- Fun and innovation
- Hierarchy vs. Innovation
- How to Think Like Leonardo da Vinci
- Innovation & the Economy
- Innovation in Government
- Innovation in History
- Integrity; Following own drummer
- Langdon Morris
- Leadership & Management Best Practices
- Learning from Mistakes
- Lifelong Learning and innovation
- Mentoring and innovation
- Model Innovative Organizations
- Podcasts on innovation
- Processes and Structures for Innovation
- Redefining Innovation
- Scenario Planning
- Six Sigma and LEAN vs. innovation
- Social Change and Innovation
- Spirituality in Workplace and innovation
- Trust and Respect in Engagement and Innovation
- Types of Innovation
- Weirdness and Creativity
- What-iffing
- Whole Brain Thinking
- YouTube Videos