Navigating Changing Tides
Through Diversity & Innovation!
Sample Topics:
- Cultural Competence (including healthcare C.L.A.S. standards – U.S. Dept. of HHS’s Culturally and Linguistically Appropriate Services)
- Diversity Awareness: Religious, racial/ethnic, gender, class, generational, physical disability/ability
- Creativity/Fostering Innovation: Creative Thinking, Training and Presentation Design, Role-playing, Improvisation
- Soft Skills and Customer Service: Empathy, Listening, Assisting Upset Customers
- Communication Skills (aka “Resurrecting Quality”): Influencing with Questions/Basic Socratic Method; Business Writing & Grammar, Basic Technical Writing
- Organizational Development: Team-building, Appreciative Inquiry, Project Management, Strategic Planning
- Professional Development: Individual Development Plans, Stress Management, Emotional Intelligence
- Fun & Games: Murder Mystery Team-building, Scavenger Hunts
Call 202-340-0488 or email adams(at)ridingthewave.net.
CHOOSE FROM RANGE OF SERVICES:
- Current Riding the Wave Training programs delivered at your site
- Customized Training programs designed for your organization
- Consulting Services to enhance your existing training programs
- Training Delivery & Facilitation Services using your materials
- Fun & Games (Murder Mysteries or Scavenger Hunts) for your next staff retreat!
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